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Patterns
The Salesforce Blog with Tailored Goodness

Tagged: Salesforce Admins

Takeaways From Northeast Dreamin’ 2022

As a seasoned Salesforce event attendee, I have to admit that I’ve never had the opportunity to venture to a Dreamin’ event. So finally, I got the chance to head to Providence, RI, for the Northeast Dreamin’ 2022 conference (and add another Salesforce event tag to my collection). As a first-time attendee, I didn’t know…

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Easy UX Wins for Salesforce Admins: 5 Quick Fixes to Empower Users

Welcome to the second blog in a three-part series! My first post focused on User Experience Research (UXR) with a short primer on user interviews. You’ve done your user interviews. Now what? Your next steps come from the backlog these interviews uncovered. Now’s the fun part, you prioritize and find easy wins for rapid deployment…

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Easy UX Wins for Salesforce Admins: User Experience Research

My role has spanned a few disciplines – technical consultant, business analyst, and power user. Having worked on three sides of Salesforce representing tech, business, and a user’s perspective, I know that adoption, enablement, and User Experience (henceforth UX) are always a challenge and also a place for easy wins. I’m excited to share a…

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Salesforce Security Health Check – Cooking with Red

You know that feeling after you’ve just eaten a huge meal? That “I’m stuffed, and we didn’t even eat half of the food,” feeling? You know what the best part about that feeling is? There’s leftovers in the fridge. And that sandwich or mixed salad or whatever you do to make your leftovers hit just…

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The Rise of the Accidental Admin: 14 Things to Consider

With the rise of Salesforce.com has come the rise of the “Accidental Admin.” What is an Accidental Admin, you ask? An Accidental Admin is the person in the company who has traditionally been good with technology and so Salesforce.com administration is added to their responsibilities. Sometimes they are given training and sometimes they are expected…

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