With a retainer agreement, your team at Red Argyle has a set number of hours each month to dedicate to your organization’s Salesforce instance. Not only do we maintain the org and troubleshoot any pop-up issues, but we use these flexible retainer hours to find opportunities for improvement and customizations that will help you get more out of your system. This proactive work ensures you’re positioned for strong performance now and well into the future. As always, we make ourselves available for any incoming requests from your team.
Red Argyle retainers for Salesforce services range from 16 hours up to 100 hours per month. Activity included in a typical retainer includes general Salesforce administration, strategic guidance, and the execution of small-scale enhancement projects.
- General Salesforce Administration: Reporting assistance, security analysis and updates, data management, user management, workflow and process builder implementations, small custom development tasks
- Strategic Guidance: Assisting with the planning and management of project backlogs, reviewing changes in the Salesforce ecosystem, general consulting for Salesforce and other technology platforms
- Small-Scale Enhancement Projects (note: larger-scale projects are typically scoped separately and estimated for a time-and-materials or fixed-bid implementation)
The flexibility behind a retainer agreement is one of the features that makes it so powerful and efficient. If you need extra support in security one month, then in implementing a new technology solution the next, we’ll be here and ready to help–all for a set fee. And if you need additional support from our team, those hours can be billed at a discounted, pre-determined rate.
Every Red Argyle retainer is designed to serve the needs of each individual client. Retainer fees are established in advance, so there are no surprise bills to account for after the work is done.
Contact us to learn more about the benefits of signing up for a Red Argyle retainer. As a new retainer client, you’ll quickly discover that this ongoing monthly service agreement is a smart way to get the most value from your Salesforce investment.